Our Policies
Pricing and Availability
All products are subject to availability and prior sale. All prices appearing in our catalogs or website are subject to change without prior notice. New Life Systems is not responsible for misprints in our catalogs or online. All orders are subject to acceptance by New Life Systems.
Payment Methods
For your convenience New Life Systems offers several payment options including: Visa, MasterCard, American Express, Discover and “net 30” billing with approved credit. We also have our easy and convenient “Check by Fax” service to enable you to pay at the time you order with a personal check. For more information on our “Check by Fax” option call us at 1-800-852-3082.
Order Cancellation
If you need to cancel or amend your web order, please call as immediately as once your order is sent to our warehouse it is difficult to prevent shipment. If you decide to cancel your order after the deadline, we'll simply process your request as a return.
Backorders
Any additional shipping costs as a result of multiple shipments due to a backordered item will be covered. Excludes International orders and all oversize/heavy-weight item charges.
Custom Orders
All custom orders are subject to the manufacturers terms and may cause a delay in shipping or additional, non-published fees.
Quantity Discounts
Quantity price breaks may be available in addition to what's offered in our catalog and online. Please call us for more details. Also visit Corporate Accounts.
Clearance Items
Clearance items have limited quantities; sizes/colors may no longer be available. Clearance items are not returnable.
Sales Tax
We charge sales tax for shipments to the states of California, Florida, Georgia, Illinois, Iowa, Minnesota, Texas, South Dakota, Wisconsin and South Carolina and where as required by your state.
International Orders
We ship most anywhere in the world. Web prices are in US currency. Please see International Shipping and Delivery for more information.
Gift Certificates
Gift Certificates are only available by calling 1-800-852-3082. You may redeem it over the phone or by mailing it with your order. Gift Certificates are available in any denomination.