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$2.99 Shipping on Supply Orders over $100!

Shipping and Delivery

United States

Most orders for in-stock items received by Noon CST (Monday - Friday) will usually ship within 24-48 hours. Shipping method is FedEx Ground (unless otherwise selected) to all destinations in the U.S. (including Alaska and Hawaii - rate may vary). Drop Ship items may take longer. All packages may ship "signature required" - someone must be present at the time of delivery. We reserve the right to choose the appropriate carrier based on customer needs, cost and delivery schedules.

Continental US

FedEx Ground - Parcels reach most US destinations within 5 business days of shipment and includes tracking information. Depending on weather conditions and your location, your delivery may take slightly longer. We are not responsible for FedEx delays.

Two Day FedEx - Your shipment is guaranteed by FedEx to arrive in 2 business days. In order to qualify, the order must be entered by 11:00 am CST Monday-Friday. Example: An order submitted Monday at 11:00 AM CST will arrive by Wednesday afternoon.

Standard Overnight - Your shipment is guaranteed by FedEx to arrive by 3:00 PM the next business day. In order to qualify, the order must be entered by 11:00 am CST Monday-Friday. Example: An order submitted Monday at 11:00 AM CST will arrive by Tuesday afternoon.

Priority Overnight - Your shipment is guaranteed by FedEx to arrive by 10:30 AM the next business day. In order to qualify, the order must be entered by 11:00 am CST Monday-Friday. Example: An order submitted Monday at 11:00 AM CST will arrive by 10:30 AM Tuesday.

Saturday delivery - Saturday delivery is available using FedEx. Orders must be placed on the Friday before the desired delivery date. A $15.00 additional charge applies. Please phone in your order. Order must be received by 11 AM CST.

White Glove Service - We offer FedEx Signature Home Delivery, Evening Home Delivery and Appointment Home Delivery. Please call customer service for a custom quote.

Common Carrier - Large quantity, pallet-size orders are available for special delivery. Please contact customer service for a custom quote.

Alaska / Hawaii Ship Method

All parcels are shipped using FedEx Ground or USPS. We will select the most appropriate carrier based on order make up and destination.

Post Office Box & APO/FPO

We ship via United States Postal Service First-Class mail. Neither a tracking number nor order number can be provided.

Canada
  • FedEx International Economy - 2-5 business days, depending on location.
  • FedEx International Priority - 1-3 business days, depending on location.
  • All taxes, duties and brokerage fees are the responsibility of the customer and will be added to shipping at the time of order entry. For more information, please call us at 1-800-852-3082 or email us for International Orders
Puerto Rico
  • United States Parcel Service - Ships via first-class mail.
  • FedEx International Economy - 2-5 business days, depending on location.
  • FedEx International Priority - 1-3 business days, depending on location.

Customs and duties are the responsibility of the customer.

Virgin Islands

Standard international rates apply. To receive a custom shipping quote, please submit your order over the web. Our international customer service agent will then email you a quote within 24 business hours. Customs and duties are the responsibility of the customer. For more information, please contact: 1-800-852-3082.

International

Your orders can be sent nearly anywhere in the world. To receive a custom international shipping quote, please submit your information here for International Orders. Our international customer service agent will then email you a quote within 24 business hours. Customs and duties are the customer's responsibility. For more information, please contact: 1-800-852-3082.

Oversized / Heavy Items

An additional fixed charge applies to oversized and overweight items such as massage tables, chairs, hydrocollators, and massage stones.

Manufacturer Direct Shipping

Products with an item status of "Drop Ship" ship directly from the manufacturer. We can confirm the date the item was shipped and, upon request, provide you with tracking information. Please call our customer service number.

Important Disclaimer

All products and risk of loss are FOB seller’s warehouse. All shipping charges are the responsibility of the purchaser.

 
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